How much do the tests cost?

Please refer to our same day testing page for test price:

Do I stay in my car?

We still offer drive up service at our headquarters in Santa Monica. We also accept walk-up patients.

Do I need my insurance card?

We accept all insurance for the insurance option, however, please check directly with your insurance provider on the coverage amounts. You will need to show your insurance card to the technician upon arrival.

Which test should I get?

Depending on your particular need, we offer a variety of services. If you are unsure of what test to take, consult with your physician. If you are traveling, consult your airline or country destination’s website for entry requirements.

What are the differences between the tests?

Please refer to our same day testing page for test prices:

How long will it take to be tested?

Once checked in, the technician will be able to administer the test in almost no time.

How is the test administered?

The tests vary with regard to how they are administered. Both the RT-PCR and Rapid Antigen tests are administered with a mid turbinate nasal swab.

When will I receive my results?

Result times can vary depending on the test, please refer to our booking page to see the result times for each test.

I want to book or change an appointment, what do I do?

Our testing hours is Monday to Friday from 10:30am – 4:30pm. We are located at 701 Santa Monica Blvd, Santa Monica, CA 90401 on the 3rd floor. To book, please call us during our hours of operation or click ‘Book Now’ to schedule an appointment. Patient must only arrive 5 minutes before the appointment time. If you have symptoms, we can offer the drive-up option or mobile testing.

To change an appointment or any issues regarding your scheduled appointment, please reach out to us at

Is there a cancellation fee?

You agree to a $50 non-refundable charge if a cancellation occurs after an appointment has been selected, and or if you “No-Show”. To receive a refund for any unused portion, you agree to send an email within 10 days to: Requests after 10 days will no longer be refunded. Refunds take 5-10 days to process and be returned to your account from when the refund charge was initiated. For all virtual tests, a $10 cancellation fee will be applied.

What does RT-PCR mean?

RT-PCR stand for Reverse Transverse Polymerase Chain Reaction.

Do parents need to come with me?

No, however we need to make sure they signed the consent form online when you were registered.

Do you offer Covid 19 vaccine?

Unfortunately, not at this time.

Do you do oral swabs?

Oral collections are not preferred, however upon request of the patient and/or when special consideration needs to be given for certain patient populations (ie pediatric or geriatric patients), oral swabs may be used as a last resort for our laboratory-bound PCRs.

Do you test children?

We test all ages from infancy on up.

Can I test myself?

We allow patients to self-administer their test with the supervision of our trained technicians.


I have insurance, am I eligible for testing?

We accept all insurance – please check with your insurance provider on coverage amounts.

Will my insurance cover this test?

Yes.  With the passage of SB 510, California law makes clear that California health insurance carriers are required to cover the costs associated with COVID-19 testing, immunization, and health care services related to testing with no cost-sharing, prior authorization or other utilization management (the “California COVID-19 Coverage Law”):

[A] health care service plan contract that covers medical, surgical, and hospital benefits, excluding specialized health care service plan contract, shall cover the cost for COVID-19 diagnostic and screening testing and health care services related to diagnostic and screening testing approved or granted emergency use authorization by the federal Food and Drug Administration for COVID-19, regardless of whether the services are provided by an in-network or out-of-network provider.

The new California COVID-19 Coverage Law applies to all testing performed since March 4, 2020. It also expressly requires health plans to “reimburse the provider of the testing”


Will I need my insurance card when I get tested?

Yes, If you register using our 24-48 no-cost insurance test option, you will need to present a valid insurance card upon arrival for verification.

Do you accept all types of insurance?

We accept all insurance – please check with your insurance provider on coverage amounts.

How do I get reimbursed by my insurance company?

You can request a superbill from our billing department by emailing or VIEW LIST OF INSURERS

What is an EOB?

An EOB or Explanation of Benefits, is a written summary of the claim submitted and its status from your insurance company. This is not a bill.

If you have any questions about this document, or receive any other correspondence from your insurer, please contact your insurer directly.

Can I get a copy of my receipt?

You are able to access your receipt/superbill via the confirmation email you received for the appointment. There is a tab on the page to the right that says “print invoice”. You can submit this document to your insurance. If you can not find your confirmation email contact

Can I get a refund?

For all refund requests please email

I need the procedure codes

Your procedure codes, as well as any other information needed by your insurance, will be provided to you in the invoice that is available on your payment confirmation page. Just click the “view/print invoice” tab and it will take you to a downloadable PDF. If you have any trouble navigating this, email us at

Why did I receive a check from my insurance company?

Your insurer may send a payment directly to you rather than paying the lab. If you receive a check from your insurance company for COVID-19 testing, please email to assist you regarding this process.

You could also receive a check if you submit  a superbill for reimbursement from one of 911 Covid Testing, Inc.’s paid for tests.


Are your tests approved for airline travel?

When flying to any international destination, we recommend checking with your airline and the country’s covid testing requirements for travel before booking an appointment.

Can I add my passport number to my report?

If you are choosing one of our travel eligible tests, you will be able to add your passport information when you first register with us.


How do I book for a group?

To book a group, please go here and select one our many group testing options

How much does it cost for you to come to me?

$150 Service Fee + Cost of the test (Available 24hrs)

Does insurance cover mobile testing?

Your insurance company may reimburse you for the tests, however, most don’t pay for the mobile service fee. Check with your individual insurance company.